For deliveries in Singapore: Purchased items will typically reach you within 4 working days. LOCAL TRACKED MAIL Items purchased with local tracked mail will be posted out within 2 working days. When the item is received would depend on Singpost. Singpost typically takes up to 3 working days to fulfil the delivery. STANDARD COURIER Select orders involving fragile items can be delivered via courier (or self pick-up). These will be delivered within 4 working days, between 1pm to 5.30pm. (Mondays to Fridays, excluding public holidays and eve of public holidays.) Please note that this delivery service excludes Tuas and Sentosa.

 For international deliveries: INTERNATIONAL REGISTERED MAIL Items purchased with local tracked mail will be posted out within 2 working days. When the item is received would depend on Singpost. Singpost typically takes up to 5 to 25 working days to fulfil the delivery.

Urgent orders in Singapore may be delivered with our express courier delivery service, which can be selected at checkout. Orders made by 10pm can be received between 1pm to 5.30pm the next working day. (Mondays to Fridays, excluding public holidays and eve of public holidays.)

Delivery personnel will call if there is no one present at the time of delivery to receive the purchase. Please note that if no one receives the call, your package will be left at the door.

Yes. Purchases made before 10pm can be collected the next working day between 6pm to 8pm. (Mondays to Fridays, excluding public holidays and eve of public holidays.) Pickup location: Buangkok MRT (Exit B), Singapore Pickup hours: Monday – Friday, 6pm – 8pm Please note: Kindly message Rachel on Instagram @by_natalierae to indicate the specific time to meet. In efforts to be eco-friendly, please bring your own bag! Thank you!